Account Selection

The Account History window allows you to view a complete history of all the transactions made on your account including Bank fees, Government charges and Debit or Credit interest.

Choose the Accounts category from the top navigation menu and click the Account History item from the side navigation menu. This will display the Account History selection screen.

Note: Personal accounts will display a maximum of 250 line items or approximately 18 months of transactions, Corporate accounts will display a maximum of 500.

Account

The drop down list labelled Account shows all your accounts enrolled with Internet Banking. Select the account you wish to view history for.

History Period

If you require a summary of transactions made earlier than the last 14 days select a different period from the drop down list labelled History Period. Otherwise accept the default setting for all transactions made in the last 14 days.

Note:
When you use the hyperlinks on the Account Balances screen to access Account History a default History Period of 14 days will automatically be selected.

Show Account History button

Click on the Show Account History button to display all the transactions made for the specified period.

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Viewing Account History

An Account History Results screen will display the following information for the selected account. Click on the Account drop down list or History Period drop down list if you wish to change the transactions displayed.

Current Balance

The selected account's current balance is displayed before the transaction history.

Available Balance

The amount of funds available for withdrawal from the selected account is displayed before the transaction history.

All transactions for the selected History period are displayed in descending order, with the most recent transaction first. You can use the vertical scroll bars on the right hand side of the screen to view all the transactions on the current screen.

The following information will be displayed for each transaction listed:

Date

The date that the transaction was posted to your account

Description

Lists the type of transaction (Cheque Withdrawal, ATM Withdrawal etc.) along with any applicable reference information (e.g. Cheque Number, ATM Location etc.)

Withdrawals

The amount of any debit (withdrawal) transaction

Deposits

The amount of any credit (deposit) transaction

Balance

The running Balance of your selected account.

Action Buttons

There are two action buttons available:

Next Page >

A Next Page button will appear when there are additional screens to be displayed.

< Prev Page

A Prev Page button will appear when there are previous screens to be displayed.

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Faxing Account History

You may request a fax copy of the Account History to be forwarded to yourself, or to anyone else that you would like to receive a copy, by clicking on the FAX NOW button.

You will be required to confirm your fax number or to provide an alternative number each time you request a fax.

When entering your fax number details, please enter a valid area code to ensure we can deliver your fax. Eg 0378990024.

Note:
Rural Bank may debit you account with a fee upon faxing a Account History to you. For a full list of Internet Banking's fees and charges please contact Rural Bank on 1300 660 115 or visit your local Rural Bank branch.

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Print

This feature enables you to print only the relevant information contained on the current page. The Navigation elements and action buttons will not be printed, ensuring that all relevant details will fit cleanly on the page.

To print the current page in a printer-friendly format, select Print from the top of the screen (next to the Help link). Then, from the Print Preview window, select ‘Print’ to direct the print out to your preferred printer or ‘Close’ to return to your Internet Banking window.