Rural Bank - Internet Banking

Account Notifications is a unique facility offered by Rural Bank - Internet Banking. It allows you to set up instructions so that Internet Banking will notify you by email or fax (or both) if the balance of any of your Transactional accounts enrolled with Internet Banking falls below, or rises above, a specified amount.

Choose the Accounts category from the top navigation menu then click the Account Notifications item in the side navigation menu. This will display the Account Notification window where you can:

Set up Notifications

Turn off Notifications

The Notification window will display the following information:

Account Name

The account name of each Transactional or Credit Card account enrolled with Internet Banking.

Account Number

The account number of each Transactional or Credit Card account enrolled with Internet Banking.

Notify me if…

If a notification has been established, the parameters of your notification request will be displayed (i.e. the lower limit and upper limit amount) while accounts that do not have associated instructions will display the words "Not Configured".

Notification

Displays the method of notification requested when you originally established the notification instructions e.g. Fax, Email, or both. If there are no notification instructions present the words "Not Configured" will be displayed.

Top

Setting up a Notification

Indicate which Account Number you wish to create a notification for by clicking inside the radio button to the left of the eligible account, then click on the Set Up Notification button. You will be taken to the Account Notification Set Up screen where you can enter the following details to set up a new notification request.

Account/Current Balance

The Account Number and current balance of the selected account will be displayed. You can use this information to confirm that the correct account number was selected.

Balance falls below:

If you want to receive notification of your account balance falling below a certain amount check the small box to the left of the amount field by clicking on it so that a tick is displayed. Enter the lower limit in figures (dollars and cents) e.g. 10.00

Negative amounts can be entered by prefixing the amount with a hyphen. e.g. –15.00

Balance rises above:

If you want to receive notification of your account balance rising above a certain amount check the small box to the left of the amount field by clicking on it so that a tick is displayed. Enter the upper limit in figures (dollars and cents) e.g. 550.75

Negative amounts can be entered by prefixing the amount with a hyphen. e.g. –15.00

E-mail:

Check the small box to the left of the word E-mail if you wish to be notified by Email of any breach of the threshold limits you have defined. Confirm the Email address is correct and update if necessary.

Fax:

Check the small box to the left of the word Fax if you wish to be notified by fax of any breach of the threshold limits you have defined. Confirm the fax number is correct and update if necessary.

Do not include spaces, characters or any other symbols as part of any telephone or facsimile number.

When entering your fax number details, please enter a valid area code to ensure we can deliver your fax. Eg 0378990024.

Note:
You will not receive additional notifications of further breaches to the threshold limits while your account balance remains outside the limits.

When your account balance returns to within the threshold limits a new notification will be forwarded the next time the notification limits are exceeded.

Rural Bank may debit your account with a fee upon forwarding a notification to you. For a full list of Internet Banking's fees and charges please contact Rural Bank on 1300 660 115 or visit your local Rural Bank branch.

Top

Changing a Notification

If you have loaded notification instructions incorrectly or if you wish to change the threshold amounts you can do so in the same way you set up the notification originally (as described above).

Top

Turning Off a Notification

Indicate which Account Number you wish to turn off a notification for by clicking inside the radio button to the left of the eligible account, then click on the Turn Off Notification button.