A statement can be ordered for any account that you are an authorised signatory for, regardless of your level of access.

To order a duplicate statement choose the Customer Services category from the top navigation menu (if not already selected) and click the Request a Statement item in the side navigation menu.

This will display the Request a Statement window where you will need to complete the following information:

Account

Select the account you require a duplicate statement for from the drop down list

Month/Year

If you are ordering a duplicate statement for a Statement account you must select the required month from the drop down list labelled Month, and the required year from the drop down list labelled Year

Action Buttons

There is only one action button available:

Submit Request

Click this button to forward your duplicate statement request to Rural Bank.

Note:
Statements will be mailed to your account's postal address within 2 business days (Monday to Friday), and a fee may be debited directly to your account.