Reviewing
Future Payments
You can view all scheduled future or recurring payments
by choosing the Payments category
from the top navigation menu and clicking on the Future
Payments List item in the side navigation menu.
The Future Payments List will be displayed showing all scheduled
payments.
You will only be able to cancel Future Payments on those accounts where you have an Access Limit of Full Access. You will not be able cancel Future Payments on those accounts where you have an Access Limit of No Withdrawal. You can view the Access Limit on each of your accounts by using the Account Signatories function under the Accounts menu.
The following information is provided about each payment:
Effective Date
The effective date the transaction will actually take
place.
From Account/To Account
Your Bank Account Number that the payment will be withdrawn
from along with account description, followed by information
on where the payment will be sent.
Amount
The amount of the transaction.
When
This shows how often the payment is scheduled to happen
i.e. Once or Monthly.
Status
Indicates whether the transaction has been authorised.
Ack #
The unique number allocated to each transaction.
Top
Cancelling Future Payments
To cancel a payment scheduled for a future or recurring
date, select the payment to be cancelled by clicking on the
radio button to the left of the payment date. When you click
inside the button, a dot appears in the middle to indicate
that it is selected. Once the payment to be cancelled has
been selected click the Cancel Payment
button.
The Payment Cancellation Verification screen will then be
displayed to confirm the cancellation details. Click the Confirm
Cancellation button if you have selected the correct
transaction or click the Stop Cancellation
button if the payment details are not to be cancelled.
Note:
If you cancel a recurring monthly payment all subsequent payments
will also be cancelled. Therefore if you only intend to skip
one payment you will need to set up a new monthly payment
instruction during the month you wish to recommence your payments.
Top
Changing a Future Payment
A payment scheduled for a future or recurring date can only
be changed by cancelling the existing payment instruction
and making a new payment.
Top
Unsuccessful Future Payments
A Secure Email message will be sent to you advising you
of any failed attempts to process a scheduled payment. In
addition, an associated Internet E-mail will be generated
to inform you that "You have Secure Email", but
only if you enter a valid email address in your profile. For
more information on entering your email address in your profile
see Change
My Details.
Note:
If a payment is unsuccessful due to insufficient funds the
system will continue to attempt the payment for three (3)
consecutive business days after the date. The initial Secure
Email message will advise you that the payment will be attempted
again. If the payment is unsuccessful on the 4th day an additional
Secure Email will be generated to advise you that no further
attempts to make payment will be made.
Rural Bank may debit your account with a fee upon
3 consecutive unsuccessful attempts to process a payment.
For a full list of Internet Banking's fees and charges please
contact Rural Bank on 1300 660 115 or visit your local
Rural Bank branch.
Top
Print
This feature enables you to print only
the relevant information contained on the current page. The
Navigation elements and action buttons will not be printed,
ensuring that all relevant details will fit cleanly on the
page.
To print the current page in a
printer-friendly format, select Print from the top of the
screen (next to the Help link). Then, from the Print Preview
window, select ‘Print’ to
direct the print out to your preferred printer or ‘Close’ to
return to your Internet Banking window. |
