Payee List

You can view details of your Payee List by choosing the Payments category from the top navigation menu and clicking on the Payee List item in the side navigation menu.

The Payee List supports the initial set up and maintenance of your own set of payments. Each pre-nominated payee is automatically assigned it's own 'Quick code' for easy reference for future use. The maxiumum number of each type of Payee is 999. The Payee List screen displays all pre-nominated payees along with the payee ID (Quick code), Payee Name, Account Number (to be paid) and Description (if applicable), and a pre-nominated payment Amount (optional). If there are no pre-nominated Payees a message will advise you "There are no Payees currently set up".

Sort by:

By selecting a Sort by option from the dropdown list you can sort your payees in a manner that will make it easier to find the payee that you are looking for. You can select any of the following sort criteria: Payee Number (which is the default); Payee Name; Description/Reference; Biller/BSB or Account Number and then on the confirmation page you can choose if you would like the list sorted in ascending or descending order.

The sort order selected will be reflected in all Payee dropdown lists as well.

Show me:

If you have an extensive Payee list and want to quickly review one particular Payee type, there is a filter option allowing you to Show only a particular Payee type by selecting the relevant type from the drop down list.

Note:
An * in the Payee # column indicates that the Payee has been selected to be shared with at least one other signatory.

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Adding Payees

There are now three options of Payments available:

• Copy from Shared - which allows you to select a payee whose details have already been established by a signatory that has access to common accounts and has chosen to share that payee with you. This enables you to quickly add common payees to your list without needing to refer to paper documentation.
• BPAY® - which allows you to pay any Biller participating in the BPAY® scheme.
• Pay Anyone - which allows you to make payments to any financial institution in Australia. In order to use the Pay Anyone service, you must first register by us on 1300 651 839. You will be asked some questions to identify yourself and you will also be asked to nominate a daily limit up to a maximum of $20,000.

BPAY®

To set up a new BPAY® payee select the New BPAY® option from the New Payee drop down list.

BPAY® Biller Code

Enter the Biller code detailed on the Bill or Statement of Account.

Account Number on Bill

Enter the Account Number that appears on your Bill or Statement of Account.

Description (optional)

You can enter a description for your own reference purposes. This is particularly useful if you pay multiple bills to the same Biller e.g. Telstra (mobile and home bill) or City Council (water rates and land rates).

Amount (optional)

You can enter a pre-nominated amount if desired. The amount can be changed each time you pay a bill.

Share with

You have an option to indicate whether you want to share the payee with any other signatories. If it’s a personal payee then you may select to share with “No-one else”.

If the payments are made from an account that has multiple signatories and those signatories all have or will have Internet Banking then to reduce their work effort you can share the payees with selected signatories. Select the share with option which allows you to “Select who can copy this payee’s details”. Any other signatories that have access to the same accounts as you, will be displayed. Putting a check in the box beside those signatories’ names will allow them to copy the payee information into the Payee list when they login to Internet Banking.

Action Buttons

There are two action buttons available:

Add to Payee List

Pressing the Add to Payee List button will add the Payee to your list. A check is performed at this time to ensure the Account Number to be paid conforms to basic account numbering rules for that particular Biller. If the check is unsuccessful, you will be advised with an appropriate message and requested to change the details. Otherwise, you will be asked to confirm the details you have entered by clicking Approve, or if you have made a mistake click Cancel and re-enter the details.

Cancel

Pressing the Cancel button will discard any details you have entered and return you to the Payee List.

Pay Anyone

To set up a new Pay Anyone payee select the New Pay Anyone option from the New Payee drop down list.

BSB

The BSB number of the financial institution where the "to" account resides.

Account Number

The account number of the account you are transferring funds "to".

Account Name / Title

The name of the account you are transferring to. e.g. F Bloggs.

Reference

You must enter a reference for your own purposes or to uniquely identify the transaction for the recipient (e.g. Invoice 12345).

Amount (optional)

You can enter a pre-nominated amount if desired. The amount can be changed each time you make a payment.

Share with

You have an option to indicate whether you want to share the payee with any other signatories. If it’s a personal payee then you may select to share with “No-one else”.

If the payments are made from an account that has multiple signatories and those signatories all have or will have Internet Banking then to reduce their work effort you can share the payees with selected signatories. Select the share with option which allows you to “Select who can copy this payee’s details”. Any other signatories that have access to the same accounts as you, will be displayed. Putting a check in the box beside those signatories’ names will allow them to copy the payee information into the Payee list when they login to Internet Banking.

Action Buttons

There are two action buttons available:

Add to Payee List

Pressing the Add to Payee List button will add the Payee to your list. A check is performed at this time to ensure the BSB and Account Number to be paid conforms to basic account numbering rules. If the check is unsuccessful, you will be advised with an appropriate message and requested to change the details. Otherwise, you will be asked to confirm the details you have entered by clicking Approve, or if you have made a mistake click Cancel and re-enter the details.

Cancel

Pressing the Cancel button will discard any details you have entered and return you to the Payee List.

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Modifying Payees

You can modify an existing payee details by clicking inside the radio button to the left of the appropriate payee from the Payee List screen. Then click the Modify Payee button to advance to the Modify Payee screen where you make the required modifications.

You have an option to indicate whether you want to share the payee with any other signatories. If it’s a personal payee then you would select to share with “No-one else”.

If the payments are made from an account that has multiple signatories and those signatories all do have or will have Internet Banking then to reduce their work effort you can share the payees with selected signatories. Select the share with option which allows you to “Select who can copy this payee’s details”. Any other signatories that have access to the same accounts as you will be displayed. Putting a check in the box beside those signatories’ names will allow them to copy the payee information into the Payee list when they login to Internet Banking.

When you have finished click the Update button to record the new details or click the Cancel button to discard any changes.

Note:
Any future payment instruction scheduled or authorisation pending, for payments that have been modified, will remain unchanged. Therefore payment instructions for scheduled payments or payments pending authorisation will need to be cancelled and reloaded. Click here for information on cancelling a scheduled bill payment instruction. Click here for information on cancelling a transaction with an authorisation pending.

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Deleting Payees

You can delete a payee by clicking inside the radio button to the left of the payee number from the Payee List screen. Click the Delete button to advance to the Delete confirmation screen.

Confirm the payee details displayed are the ones you wish to delete and click Approve to permanently remove the details from the list of payees, or click Cancel if you do not want to delete the payee details.

If a shared payee is selected for deletion, the Payee will still be available to the other signatories unless you remove the sharing first.

Note:
Future-dated payments associated with a deleted Payee will automatically be deleted.

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Print

This feature enables you to print only the relevant information contained on the current page. The Navigation elements and action buttons will not be printed, ensuring that all relevant details will fit cleanly on the page.

To print the current page in a printer-friendly format, select Print from the top of the screen (next to the Help link). Then, from the Print Preview window, select ‘Print’ to direct the print out to your preferred printer or ‘Close’ to return to your Internet Banking window.